Dukkaun Online

Mobility Use Cases

One of India’s finest airline company with flight operations in India as well as overseas with over 36 destinations and over 200 flights per day wanted to digitize the cockpit operations. The company wanted to replace the over 18 kg assortment which includes flight manual books, navigation maps, details of pilots, cabin crew and ground staff.
An Electronic Flight Bag (EFB) was deployed on an iPad. The deployment was enabled by through an integrated enterprise mobility management software, device enrolment program, training and support services. The entire project resulted in brought down the overall weight of a plane during operations thereby reducing costs, increasing efficiency. They were also able to deliver critical information to users quickly and easily while boosting reliability.

A Big Four accounting firm wanted to implement their mobile device policies for tens of thousands of its employees across India. They were searching for a partner who can handle this prestigious project. Dukkaun Online proposed to implement the program through the use of digital technologies. A purpose-built e-commerce portal suited to the firm’s process and policies was created along with a dedicated customer support center.
With this solution, customer was able to implement their mobile device provisioning policy through reliable digital systems and IT infrastructure. They were able to reap the benefits of order approval, tracking, reconciliation and audit requirements.

A renowned elevator manufacturer with over 75,000 installations and 80 service centers covering over 300 cities across India wanted to transform service operations through mobile technologies. They partnered with Dukkaun Online to evaluate various mobility platforms finally deciding on iOS. Dukkaun Online was able to service the needs of the manufacturer through Leasing Affordability Program, Device Enrolment Program, dedicated onsite helpdesk, periodic training and handholding of users.
With the necessary infrastructure in place combined with native iOS apps developed by the company transformed the work of their service personnel. Using an iPhone; service teams can order parts, create a service requests, refer knowledge back, take advice from seniors and request feedback from customers.

A worldwide pharma major headquartered in India decided to partner with Dukkaun Online towards field force automation. Through a phase-wise deployment of iPad, integration with enterprise mobility management software and a customized device support services; Dukkaun Online was able to guarantee maximum availability of iPad devices.